A smoothly running logistics system is crucial for enterprises to maintain efficiency and competitiveness. Logistics disruptions and unplanned shutdowns can result in serious sales losses and high follow-up costs. QDITC’s on-site service ensures the availability and long-term profitability of your logistics system.
Choose QDITC Life Cycle Services, and we will provide support wherever and whenever you need help. Whether you need maintenance, optimization, renovation, or training and consulting, as long as you work with us, you will achieve your operational goals.
Service idea
Lifecycle services provide systematic, flexible, and modular solutions to ensure the efficient and continuous operation of your logistics and inventory systems. In addition to on-site services, we also provide digital solutions such as remote support and preventive maintenance. Perhaps planning new logistics? Perhaps dissatisfied with the existing logistics? Perhaps to replace the factory building with a new one? Perhaps inventory and business needs have changed? In terms of system transformation, expansion, or modernization, the lifecycle service team will provide support anytime, anywhere to keep up with constantly changing business needs and update new technologies.
Service Composition
Diagnosis, Inspection, and Maintenance
Technical support
You can choose to provide support 24/7 during normal working hours (8:00 to 17:30), 5×24 hours, or 7×24 hours. Remote service support is provided by experienced and highly qualified personnel in the project. Targeted in-depth diagnosis through telephone or remote services can solve over 90% of faults. If the situation is special and a solution cannot be provided through this method, on-site support will be provided.
Diagnosis, Inspection, and Maintenance
Remote cooperation for early diagnosis/inspection based on service mode/repair based on service mode.
Remote Analysis
Based on the integrated software system, usage time, and on-site diagnostic combination, we can identify adverse interruptions caused by component aging and other gradual changes before damage occurs. In this way, downtime can be minimized as much as possible. This analysis was conducted on-site by service experts. After analysis, you will receive a detailed status report about your logistics factory.
Service
The lifecycle service team is ready to provide real-time service for you at all times!
